Concierge Services at One Thibault Hotel

At One Thibault Hotel, your stay extends far beyond your room. Our dedicated concierge
team is here to make your Cape Town experience effortless, exciting, and completely tailored to you. Whether you’re looking for adventure, relaxation, dining reservations, or something special to celebrate a moment, we take care of the details.

How We Assist You

General Information

Think of us as your personal Cape Town guide. From directions and local tips to recommendations and planning advice, we’re here to help you make the most of your time in the city!

Airport Transfers

Seamless return airport transfers can be arranged for a smooth arrival and departure experience

Tours & Experiences

Discover the very best of Cape Town and beyond with curated experiences and guided excursions:

Aquila Big Five Safari – Guided wildlife experience with return hotel transfers
Cape Point Nature Reserve Tour – Including Simon’s Town, Boulders Beach penguins & scenic coastal highlights (guided, return transfers included)
Cape Winelands Tour – Wine Tram experience, Stellenbosch, Franschhoek & Paarl with wine tastings (guided, return transfers included)
City Sightseeing Hop-On Hop-Off Bus – Self-guided 1-Day Classic or 2-Day option with Harbour Cruise. One Thibault Hotel is just a 5-minute walk from the nearest stop
Discovery Cape Town Half-Day City Tour – Guided with return transfers
Helicopter Tours – Spectacular aerial views with return transfers included
Two Oceans Aquarium & The Cape Wheel – Perfect for families and leisure travellers
E-Bike Cycle Tours – Explore the city in a fun, active way
Paragliding from Signal Hill – A thrilling way to see Cape Town from above
Quad Biking at Atlantis Dunes – Adventure across dramatic sand dunes

Custom Experiences
We can tailor-make tours and experiences to suit your interests – just tell us what you have in mind.

Dining & Entertainment

Restaurant reservations across the city
Drumming & dining experience at GOLD Restaurant
Access to concert and theatre show tickets

Personalised Services

Make your stay extra special with thoughtful touches:

Personal Shopping & Errand Running

Available on request for added convenience

Tailor-Made Room Drops

Perfect for anniversaries, birthdays, weddings, and special occasions:

Rose petals
Flowers
Balloons
Chocolates
Cake

Wellness Bookings

Unwind and recharge with wellness treatments arranged on your behalf, including:

Back Massages

From bucket-list adventures to meaningful celebrations, our concierge team is here to turn your stay at One Thibault Hotel into an unforgettable Cape Town experience.